Disclaimer

Koi Pharma Product Disclaimer

Effective Date: March 20, 2026

General Product Use Disclaimer

Koi Pharma products are developed to support the health, environment, and overall well-being of koi and pond fish when used as directed.

All products are intended for supplemental and maintenance use only and are not intended to replace professional veterinary care, diagnosis, or prescribed treatments.

No Veterinary or Medical Claims

Koi Pharma products are not intended to diagnose, treat, cure, or prevent any disease.

Any descriptions, recommendations, or usage guidelines provided by Koi Pharma—whether on our website, product packaging, marketing materials, or through customer support—are for informational and educational purposes only.

If your koi are showing signs of illness, distress, or abnormal behavior, we strongly recommend consulting a qualified aquatic veterinarian or fish health professional.

Individual Results May Vary

The effectiveness of any product may vary depending on multiple factors, including but not limited to:

  • Water quality and parameters

  • Stocking density

  • Feeding practices

  • Existing health conditions

  • Environmental conditions

Koi Pharma makes no guarantees regarding specific outcomes.

 

Proper Use & Responsibility

Customers are responsible for:

  • Following all product instructions carefully

  • Using appropriate dosages

  • Monitoring water conditions and fish behavior

  • Ensuring compatibility with existing pond systems, treatments, or additives

Misuse or improper application of products may result in unintended consequences, for which Koi Pharma is not liable.

 

Limitation of Liability

To the fullest extent permitted by law, Koi Pharma shall not be held liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of fish, livestock, or aquatic life

  • Pond system damage or imbalance

  • Improper use or misuse of products

All products are used at the customer’s own risk.

 

Regulatory Positioning

Koi Pharma products are formulated and marketed as water treatments, conditioners, or supplemental support products, and are not classified as pharmaceutical drugs.

Customers are responsible for ensuring compliance with any local, state, or federal regulations regarding the use of aquatic treatments.

 

Dealer & Retailer Disclaimer

Authorized dealers and retailers of Koi Pharma products agree:

  • Not to make unauthorized medical or disease-treatment claims

  • To represent products in a manner consistent with Koi Pharma guidelines

  • To direct customers to official product instructions and recommendations

Koi Pharma is not responsible for claims made by unauthorized third parties.

 

Contact

For questions regarding proper product use, please contact:

Koi Pharma
Email: sales@koipharma.com
Website: www.koipharma.com